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Overview

Refund and Return Policy

This policy outlines the terms and conditions governing refunds, returns, and guarantees for all services provided by EaFCBoost.com, including FIFA FC25 coin purchases, coaching sessions, and boosting services for Division Rivals and FUT Champions. By purchasing or using our services, you agree to the terms detailed below.

1. FIFA FC25 Coins

Final Sale Policy

  • All FIFA FC25 coin sales are final and non-refundable once the transaction is complete.

Guarantee Terms

  • For guaranteed delivery of coins, customers must provide their FIFA account username and password. Consent to access the account will be confirmed via email communication.
  • If customers opt to have coins transferred via player trades, the transaction is not guaranteed and is entirely at the customer’s own risk. No refunds or compensation will be provided for failed player-trade transactions.

2. Coaching Services

Satisfaction Guarantee

  • If you are not satisfied with the material taught during the coaching sessions, you are eligible for a full refund.
  • Refund requests must be submitted within 48 hours of the coaching session.

Eligibility for Refunds

  • To qualify for a refund, customers must provide specific feedback on why the material did not meet expectations. This helps us improve our services.

3. Boosting Services (Division Rivals and FUT Champions)

Guaranteed Services

  • We guarantee performance based on the promises outlined at the time of purchase. If we fail to meet the agreed-upon performance metrics, you will receive a full refund, no questions asked.

Refund Process

  • Refunds for boosting services will be processed within 7 business days of the completion of the investigation into the service.

Service Disruption Policy

  • Any issues caused by server downtime or external factors outside of our control will not be eligible for refunds.

General Refund Terms

  1. Refund Request Process:

    • To request a refund, please contact our support team at [Insert Support Email]. Include your transaction details, order ID, and a brief explanation of the issue.

  2. Processing Time:

    • Approved refunds will be processed within 7-10 business days to the original payment method.

  3. Abuse of Refund Policy:

    • We reserve the right to deny refunds to individuals who abuse this policy, including but not limited to making false claims or repeated refund requests without valid justification.

Consent and Communication

By purchasing any service from [Your Business Name], you agree to:

  1. Provide accurate and complete account details when required.
  2. Confirm consent via email communication before any action requiring account access.

If you have any questions about this policy, please reach out to us through chat or contact form. Thank you for choosing Eafcboost.com for your FIFA FC25 services.